Terms and Conditions

TERMS OF USE

New York City Sailor is not responsible for typographical errors or manufacturer changes. We do our best to ensure accuracy however some images may differ from the actual product. Please read the product descriptions and verify with the listed manufacturer. For any questions, please email Customer Service. We’re happy to help.

Prices may change at any time. Shipping weights are actual. Express shipping weight may vary due to dimensional calculations.

New York City Sailor is not responsible whatsoever for any loss or damage arising in any way from the use, misuse, or inability to use this website, or from any errors, omissions or inaccuracies contained in this site.

We have taken reasonable care to assure the information displayed on this website is correct, but no guarantee as to its accuracy or completeness is given.

We cannot guarantee that information which has been downloaded onto this site from other sites, or that any sites to which we may have provided a link, or that the servers you may use to view any material whatsoever via this website, is/are free from viruses, and we accept no responsibility whatsoever for any damage or consequential loss which might arise out of any virus which might infect your computer as a result of using this website.

Any links to other websites have been provided for your convenience only, and New York City Sailor cannot accept responsibility for the content or accuracy of information of any such site. The existence of any such link does not in any way indicate that we endorse any website or its provider/operator.

The entire contents of this site are covered by copyright, and no authorization is granted for any part of this site to be downloaded, stored, copied or transmitted in any way whatsoever. In the event that express permission to download, store, copy or transmit any part of this site, is sought and granted, no guarantees whatsoever shall apply to that permission or to the contents authorized.

 

ORDERS AND PAYMENTS

We accept Visa, MasterCard, American Express, Discover, and PayPal payments through PayPal Secure Express Checkout.

Be sure to provide the exact billing address and telephone number on file with your credit card bank. Incorrect information may delay processing of your order.

We do not accept phone orders at this time.

Alternate Shipping Addresses

To protect you from potential credit card fraud we must confirm alternate shipping addresses.
W
e may decline to ship to an alternate address if we cannot verify it.

Order Verification

We ship orders as fast as we can, however, all orders are subject to approval by our verification department.
Should there be a delay, we will notify you via email.

Special Orders

All special orders cannot be canceled and are not returnable.

 

SECURITY AND PRIVACY

Privacy

Any and all information collected on this site will be kept confidential and will not be sold, disclosed to third parties, or reused without your permission.

We collect information from our web pages that customers access or visit and information volunteered by the customer, such as customer accounts registration. The information we collect is used to improve our service and is not shared with other organizations for commercial purposes.

If you supply us with your e-mail address, you may receive periodic mailings from us with helpful info, new products, services or upcoming events. You will not receive mailings from any other companies via NewYorkCitySailor.com.

If you want to unsubscribe, send e-mail to Customer Service.

Cookies

Cookies are small data files that web sites use to remember information about users. NewYorkCitySailor.com uses transient (not persistent) cookies to provide continuity from page to page within your visit, storing information such as your shopping cart . They do not contain any personal information. If you have problems keeping items in your cart, turn on cookies in your browser’s preferences.

Links

New York City Sailor provides web links to our product manufacturers. We also publish links to 3rd parties that we think provide excellent information or services to our customers. Be advised that we are not responsible for the practices of these web sites, and that the actions of these web sites are not governed by our privacy statement. We encourage users to check the privacy statement of any web site prior to providing personal information.

Security

We use HTTPS instead of HTTP full time on every page for the highest security. You’ll see a closed lock symbol in the address field of your browser indicating a secure connection. We use Secure Socket Layers (SSL) to encrypt the information exchanged between your computer and our database.

In addition, we use internet commerce leader PayPal to securely process transactions, whether using your credit cards or PayPal account. Billing addresses are verified electronically and alternate shipping addresses are verified manually with the customer.