Free Shipping, Flat Rate Shipping, and Next Day Shipping*
– Free Ground shipping on qualifying orders $100 and over
– $9.95 Flat Rate Ground shipping on qualifying orders under $100
– Next Day Shipping is $29.95 on qualifying orders.
* Free, Flat Rate, and Next Day shipping applies to orders shipping to the continental 48 United States only. Free, Flat Rate, and Next Business Day shipping rates do not apply to oversized/overweight, factory drop-ship, or special order merchandise.
- Free Shipping will not apply to any order where partial shipments reduce the amount of qualifying purchases to less than $100.
- Cancellation or return of any item(s) from a Free Shipping order causing the qualifying purchase to fall below $100 will cause the order to default to the Flat Rate Shipping price of $9.95.
- Next Day Shipping will be delivered only on standard business days. A Next Day shipment which ships on Friday will be delivered the following Monday. Likewise orders on holidays and weekends ship the following business day. If you need Saturday delivery contact Customer Service for a Saturday delivery quote.
Alaska, Hawaii and International Destinations
Shipments to Alaska, Hawaii, U.S. offshore territories, and international destinations do not qualify for Free, Flat Rate, and Next Business Day shipping rates. Contact Customer Service for shipping rates to these destinations. (Some products cannot be shipped to international destinations.)
International orders may be subject to customs, duties, taxes, fees, or tariffs applied by the destination country. You are responsible for these expenses. New York City Sailor is not responsible for such extraneous costs.
Undervalued / “Gift” Invoices
By law, New York City Sailor is required to declare full value of the product on any and all invoices, waybills and customs documentation. We cannot undervalue any invoices or mark international invoices as gifts.
Oversize / Overweight Items
Oversized or overweight items are not eligible for Our Free, Flat Rate, and Next Business Day shipping rates. These shipments will be made by UPS, FedEx, USPS, or truck freight at our discretion. If you require shipments be made by another carrier, that carrier’s normal shipping rates apply.
Factory Drop Ship
Factory drop-ship charges will be passed to the customer at the same rate charged to New York City Sailor by that factory. We do not add surcharges to shipping rates.
Special Orders
Special orders cannot be canceled and are not returnable.
Delivery estimates for special orders are provided by the manufacturer.
Special order items do not qualify for Our Free, Flat Rate, and Next Business Day shipping rates. Contact Customer Service for shipping quotes on special order items. Payment for special ordered items will be collected at time of order.
Same-Day Shipping
We do our best to ship all in-stock orders the same day they are received. Orders placed late in the day or on weekends / holidays may not ship until the next business day. Orders with different shipping & billing addresses may be delayed due to fraud protection procedures.
Estimated Ship Dates
We work with our suppliers to estimate ship dates on out-of-stock items.
Ship dates listed on our site are our best estimate of when a product may be available.
New York City Sailor is not responsible for delays in shipments based on suppliers estimated ship dates.
Alternate Shipping Addresses
To protect you from potential credit card fraud we must confirm alternate shipping addresses.
We may decline to ship to an alternate address if we cannot verify it.
Shipping Damage Claims
Claims for goods damaged in shipment MUST be made within 7 days of receipt of product.
See our Return Policy page to obtain an RMA for your damage claim.
Sales Tax
Applicable state and local sales tax applies to orders shipping to New York.
Other taxes may apply depending on your shipping destination.